My Acer H340 also can't boot up. Status indicator blinking red and ethernet light is on. No HDD lights at all. I also need the ANNIE.GHO file.
I am in the same boat - I got an Acer Aspire H340 for Christmas, and 3 different hard drives have tanked in it. I want to run some diagnostics, but can't locate annie.gho file. I'm hoping it is something simple like the power supply is going. Please help, thanks!
My H340 also stopped connecting with only the POWER LIGHT lighting up (all others are dark).
I need ANNIE.GHO file as well. Attempted to PM Justing and could not send a message. HELP!
I have an easystore H340 which quit working yesterday. As I have had the unit since it first came out and has been out of production for several years I performed a search of the internet and found an informative pdf file which contains a service guide which details replacement of components and has a diagnostic section which appears to help determine the failed component prior to purchasing any repair parts. On page 44 it has a section labeled "H340 Diagnostic" and step 2 states "Prepare a bootable USB device by copying or downloading the ANNIE.GHO diagnostic utility to the USB device. The diagnostic utility may be obtained from the CD that came with the system."
Having spent over 35 years working on US Navy Fire Control Radars I found the document and procedures well laid out and easy to understand. However, that is where the good stuff ended. When I purchased my Acer Easystore H340 the box cntained three CD's; Software Installation Disc version 1.1, Server Recovery Disc version 1.0, and PC Recovery Disc version 1.1. These are the same CD's which are listed on page 12 of the Aspire Easystore H340 Quick Start Guide and none of these CD's contain the diagnostic utility ANNIE.GHO.
Searching the internet has failed to locate any site which has a copy of the diagnostic utility ANNIE.GHO so am unable where to download it from in accordance with step 2 of the "H340 Diagnostic" procedure. Having a procedure which is available online but failing to provide the required software is an irresponible action.
I need a copy of ANNIE.GHO to continue troubleshooting my Easystore H340.
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