My Aspire V3-551-8419 keeps shutting down unexpectedly. Please help?

angelKirsten
angelKirsten Member Posts: 1 New User

I've had my Aspire for a couple years and it just started shutting down unexpectedly.  Is there a simple or semi-simple fix for this?

Answers

  • Coqui13
    Coqui13 ACE Posts: 2,216 Pathfinder

    Hi angelKirsten,

     

    Try performing a power reset and then go to your BIOS with F+2 and see if the unit will stay on BIOS (Keep it for at least a half hr to one hr) or if will shut down as well. If its shuts down in BIOS it can be some mechanical problem on your unit and will have to be seen by a technician. But if it doesn’t turn off on BIOS, you will need to format your unit to factory default.       

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