Computer turns off, but doesn't stop drawing power.

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Answers

  • notforme
    notforme Member Posts: 21 New User

    I don't get why everyone thinks I am using windows 8. I am currently on 10, but yes, the drivers are all up to date.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Because windows 10 is not available on retail market and there's no official support about it.

    I'm not an Acer employee.
  • notforme
    notforme Member Posts: 21 New User

    ah, I see. Windows 10 isn't the issue here though. As stated, this issue was present through out windows 8 also.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Yep, so i think there is something wrong on the mainboard.

     

    Just as test, i would try to run with 1 ram stick and DVD/CD disconnected.

     

    Also try to Load default settings on BIOS or do a CMOS reset.

    I'm not an Acer employee.