vidio card

sarnybird
sarnybird Member Posts: 2 New User

hi i have a acer veritonl410  just before it went wrong it kept on turning of and the fan was load. now i can hear the machine booting up  but nothing on monitor i checked the montor is ok. can you change the vidio card on this machine or is it  fixed into the mother board . thanks

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello,

     

    Could you give me the first ten characters of the desktop serial number (S/N)? Only the first ten.

    France
  • sarnybird
    sarnybird Member Posts: 2 New User

     hello  sorry just saw u messaged me this is the first  ten of my serial number psl41c1u31 just wounderd if  the vidio card is part of the mother board  as it wont load up on monitor  tryed three now so i no it is not the  mornitors . thanks

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello,

     

    No problem...

    Your motherboard is equipped with an integrated graphic chipset: AMD RS690 (North Bridge) and not a video board.

    If you want to repair it, you have to buy a new one:

     

    MB.SA409.001MAIN BD.W/1394/HDMI.W/O LOGO
    MB.SA409.002MAIN BD.W/1394/HDMI.SATA-ODD

     

    You can request a quote and place an order from your Acer store in using the customer service form.

    In the form:

    1- You select in "Please Select a Subject: Other"

    2- In "Describe the Problem:", you indicate the S/N of the computer.

    3- Example:

        "Price request for the following spare parts:

         - P/N, description

         - Etc"

     

    You'll receive a quote by mail (pdf document). You can also phone them.

    France