Windows 7 - lost password

futbol79
futbol79 Member Posts: 1 New User

I changed my password yesterday - today I can't get into my PC.

 

Help

 

 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

      

    Have you checked the CAP lock is off?
    And please make sure you use the Shift key while typing any capital letters.
     
    If still unable to login, you need backup the data by removing the hard disk and conecting it to another computer, then reset it to factory settings.
     
    Use the following steps to start the system recovery:
    Restart the computer.
    When the Acer logo appears on the

     

    screen, press the left Alt, and the F10 keys.
    If you are prompted with a Microsoft Windows boot screen, press the Enter key.
    After the Acer eRecovery Management application has loaded, select your restore type.
    Read the notice, and then click Next when you are ready.
    Click Next to begin the restore process
     
    The restore can take anywhere from 10 minutes up to an hour.
     
     

    Click the Kudos kudos-thumbs-up.pngto say “Thanks” for helping! select "Accept Solution" if your issue is resovled.