insufficient room on your device

Morthin
Morthin Member Posts: 15 New User

I have had some updates today but I get the message unable to download insufficient space on your device, although there is enough room on the phone and on the sd card.

the phone is an Acer liquid 380 any suggestions ?

Thanks

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    are you able to take a screenshot of the internal phone storage?

    volume down + power button

     

    please attach it here.

    I'm not an Acer employee.
  • Morthin
    Morthin Member Posts: 15 New User

    Screenshot_2015-04-29-11-36-45.png

  • Morthin
    Morthin Member Posts: 15 New User

    Screenshot_2015-04-29-11-37-24.png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    please unmount your SD card and re-do screenshot with only internal storage available.

    I'm not an Acer employee.
  • Morthin
    Morthin Member Posts: 15 New User

    12.png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    ok, you are out of storage on the internal phone memory.

     

    even if you set SD card as main storage, applications will not be installed completly to the SD card but only a portion of them; so....if you check available internal storage memory, you have only 55.43MB left.

    I'm not an Acer employee.