keypad error

RL922
RL922 Member Posts: 1 New User

Hi, normally my keypad works but when i access a secure desktop through firefox it will not allow me to input my username or password with correct letters or numbers. for instance, the letter L is 3, m is 0 and so forth.  Can anyone help me with this? Thanks

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    RL922,

     

    This sounds like the number lock is on for a notebook, do those letter keys have small numbers on them in a blue color possibly? If they do have numbers, turn off number lock and see if that resolves it.