v5-473p failed to boot

v5473
v5473 Member Posts: 1 New User

I have a v5-473p laptop, and recently it failed to boot.  Its screen stayed black, and I didn't see the Acer logo screen either.  At first, I can wait for a while, such as 30 minutes, and it will load windows eventually, but now it just stays at black screen for a long time, such as over night.  I also tried the power reset suggested in some other forum.  I unplug its A/C power, take out the battery, press the power button for 30 seconds, put the battery back in, plug its A/C power, and turn it on.  While the keyboard back light is on, the laptop has a black screen, and I can hear the cpu fan and harddrive noise occasionly.  But it just doesn't boot into windows.

 

Please help.  thank you.

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