Reg COMPLAINT on ACER ICONIA ONE TABLET purchased through ONLINE

jaijegan
jaijegan Member Posts: 1 New User
Product    :     ACER ICONIA ONE TABLET

Serial Number :  ***

Purchase Date :   21/Oct/2014

Purchased Mode :  Online (Through Amazon.in)

Contact     :   ***

 

I would like to raise a series of COMPLAINTs on this TABLET here.

I am facing Frequent problem with this TABLET from the days i have purchased.

 

Key Problems:

1. Once the tablet is charged for even 1 to 2 hours, the charge is not in STANDBY. Its immediately showing it as RED (meaning no charge). So if we UNPLUG from the POWER source the TAB is getting switched off immediately.

2. TAB is getting HANGED very frequently

3. TAB volume is very low

 

I am currently residing in CHENNAI. I have given this TAB as a gift to one of my relative. They are living in HYDERABAD.

They are noticing these problems once they started using it (4 Months Back itself).

Later they have given this TAB to a service centre (around 2 Months back)  in HYDERABAD as the WARRANTY is available. They took around 2 weeks and Later given the TAB back saying all the problems FIXED that time.

TAB was working for few days  (Atleast the charge problem wasn't there) properly even though the VOLUME problem was still there.

Later again they are noticing the same problem now.

 

So the TAB is brought back to CHENNAI by myself now (This week).

 

I am totally UNSATISFIED with the quality of this TAB.

 

I am planning to take this TAB again to a service centre in CHENNAI. But i dont know whether these problems will be fixed properly and wont come back at all.

 

[edited for privacy-please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, serial numbers, etc.]

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    jaijegan,

     

    Sorry to hear that you were having issues with your tablet that required service, glad they were able to get it working right for you.

     

    As far as the low volume issue goes, this tablet has a single mono speaker located near the back/bottom side. If you would like the volume to be louder we would recommend using headphones, a BT speaker, or powered external speakers.