question on Erocovery for Aspire 5471 should be simple for a tech

dfkmok
dfkmok Member Posts: 1 New User

Hi:

 

I had an issue with Erocovery. Windows 7 is **** and got to the erocovery management without windows after erocovery with windows was totally DEAD.  Forums said to use alt f10 and then if windows login screen showed to press enter.. Did f10 and when the windows screen showed up it was in rdsik format for the winimage. Even though there was an edit option I followed the instuctions nad left it alone by hitting the enter key. Now hen i try to run default factory restore  it says after about 3 minutes in "Restore failed - error code 0x3 (wimapplyimage cannot apply image: the system cannot find path specified.)" I'm assuming the instructions were in error and i had to edit the rdisk string so the the image would know here to go. Please help

 

Regards

 

David

 

[edited to comply with guidelines]

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    dfkmok,

     

    I'd like to get some additional pieces of information and provide a link to our recovery feature with a video to see if that will help you get it up and working. Sometimes the directions included can be confusing.

     

    Here is the link to restoring your system using the internal recovery feature.

     

    If it is still failing, you would need to purchase recovery media for the unit if it is out of warranty.