Acer Aspire AZ1-621 does not have gigabit ethernet and is showing Realtek PCIe FE Family Controller.

nlitend1
nlitend1 Member Posts: 1 New User

The Acer Aspire AZ1-621 is only connecting at 100mb/s to the LAN connection. This unit is advertised to have gigabit ethernet yet shows  Realtek PCIe FE Family Controller for the network connection. That controller is only 10/100. I have updated to the latest drivers on Acer's site and have tried drivers directly from Realtek. I am connected directly to a known working gigabit ethernet. Please advise. Thank you.

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi nlitend1,

     

    I'm showing that AZ1-621 does infact have a 10/100 NIC card. I've forwarded this information to our web teams to review and correct any errors that appear in our material.

    I apologize for any confusion this has caused.


    Cory

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    nlitend1,

     

    Could you send me a private message with your Serial Number? It would help our internal teams make sure they're making the correct changes.


    Cory