A1-830 My pictures & videos internal storage shows 7 GB but the folder is empty! Help!

vivi1
vivi1 Member Posts: 1 New User

After trying to add a new app and discovering I didn't have enough space, I took a look at my internal storage to find that it has mostly been taken up with pictures and videos. Only problem is that when you click on the folder, there isn't anything in there! How can I clear this out?

 

Thank you very much!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you tried connecting via USB to a PC or using a file explorer on your tablet?

    I'm not an Acer employee.