My acer SW5-012-16AA will not turn on and has no signal of life plz help!!!

SwirlyWolf
SwirlyWolf Member Posts: 4 New User
My acer has a black screen, no lights, will not turn on, and will not charge!!!!!! I'm really scared, someone help me a.s.a.p.!!!!

Answers

  • SwirlyWolf
    SwirlyWolf Member Posts: 4 New User

    Smiley Sad

     

  • laurent_14
    laurent_14 ACE Posts: 10,328 Trailblazer

    Hello,

     

    Is your tablet still under warranty?

    France
  • SwirlyWolf
    SwirlyWolf Member Posts: 4 New User
    I'm not sure...
  • SwirlyWolf
    SwirlyWolf Member Posts: 4 New User
    I was able to turn it on yesterday then I turned it off and now it won't turn on. Is there anyway I can fix it?
  • billsey
    billsey ACE Posts: 34,291 Trailblazer

    It is going to depend on what has actually gone wrong. Is there any way you can test the power supply? Most commonly a problem like yours is due to a failed supply or a bad cable on the supply. If the supply is putting out the correct power then the problem will either be in the charging circuit inside the tablet or the battery.

     

    When did you buy the tablet? That'll help with figuring out whether to go the warranty route.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • laurent_14
    laurent_14 ACE Posts: 10,328 Trailblazer

    Hello SwirlyWolf,

     

    About warranty, you can check it on the Acer system information page (Justin's info).

    France