Lost Optical Drive on Acer 4530

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blinked1434
blinked1434 Member Posts: 1 New User

Turned it on recently one morning and the DVD player/optical drive would not open...seems as though the notebook totally lost it. It does not exist anywhere..not in My Computer, not in Device Manager..nowhere. Had it search for uninstalled hardware..nada..used restore point from settings back in December..still nothing.. I am stumped!!

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  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
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    It sounds like a hardware failure.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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