Our Acer Iconia W510 is completly blocked with a slight blue screen UEFI issue

LAMOUREUX
LAMOUREUX Member Posts: 2 New User

 

Spoiler
During a windows 8 up-date the issue appeared with an error blue screen UEFI issue contact Acer....
When we start by pressing F2 there is a password requested to enter in the Bios but we don't have this password
What do we need to do to solve this issue? No informatician is abble to solve this?

thanks for your reply

best regards

Gaël Lamoureux

 

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Did the 510 come frome someone else ? My 510 had no passwords set when delivered.

  • LAMOUREUX
    LAMOUREUX Member Posts: 2 New User

    No it was always our 510 not coming from someone else. We don't have the password requested when we press F2 when starting to enter into the Bios. What to do it's cpompletly blocked since 3 months now?

    thanks of your help