My keyboard is not responsive on fresh startup. Must "restart" for it to work properly. Any ideas?

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modewing
modewing Member Posts: 2 New User

My keyboard is not responsive on fresh startup.  The mouse is responsive & I can choose "restart", as the computer reboots it gives one beep (not heard on fresh start up) and keyboard works fine.  I have a new Acer Aspire 603g running Windows 8.1.  I have checked the keyboard driver & it appears to be the most current available. Any ideas?

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  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    modewing,

     

    Could you provide a better description of which unit you are using please so I can try and narrow down an answeer for you?

  • modewing
    modewing Member Posts: 2 New User
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    Yes, I have an Acer Aspire 603g desktop.  I recently learned it could be an issue with microsoft update for windows 8.1, but I have not confirmed this.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    modewing,

     

    Definitely could be an operating system update, could you provide me the part number of your desktop?