AR380 Dedicated management port not working

dougcr
dougcr Member Posts: 1 New User

We have 5 AR380 Servers, the last two have problems with the dedicated management port. After a power cycle the port will ping a few times and stop responding. The first one we had a problem with had the motherboard swapped out under warranty but they switched it to onboard and we didnt realize. The next server came in with the exact same problem, the came again to switch the mother board and then realized they both are still not functioning with the dedicated management port.

Both DHCP and static assigments have been tried. The previous 3 servers have had no issues and continue to operate with the dedicated ports.

 

Any Ideas? ACER tech support seems at a loss

 

all have the same bios version