ICONA W700 ext display issues after update to Win8.1

onlyashton
onlyashton Member Posts: 1 New User

I have a W700 which uses an external display with the bundled acer hdmi adapter. After updating to Win8.1 64bit from Win8 the ext display no longer works. When I reinstall the display driver (downloaded from the acer website for 8.1) the ext display works fine until the next reboot. 

 

Since I get an image on the ext display after installing the driver I am sure that the hardware is working just fine. Anyone able to assist?

Answers

  • exscentric
    exscentric Member Posts: 78 Troubleshooter

    You might try going to control panel/device manager, right click and ask to remove the display driver, if it asks if you want to remove files from drive say yes, then reboot.  It might be that when you reboot windows thinks the old driver is the better and is reinstalling it.  You might have to reinstall the new driver.  Just a stab in the dark for your problem.