After Acer eRecovery stalls on Installing Office 2010

ecipsen

After system restore with eRecovery following persistent malware infestation the system loads software to initial configuration. This process stalls at "Installing Office 2010....21/35" and I cannot bypass it. System reboots normally but this screen reappears and won't allow any other action like Task Manager to get by it. I don't need or want Office 2010 so how do I get around this?

IronFly

try to press ALT+TAB or CTRL+Shift+Esc or windows key logo+d

 

this will help you to access the desktop and check if any pop-up need a confirmation.