Low Res??

BrownshoeSailor
BrownshoeSailor Member Posts: 13 New User
I went to warranty activation, and to report the crackling E key, and this is what they told me after I'd provided the SNID.  I wonder how far in the future that web page is, that 38490x2160 is low resolution?  . . .
 
Chat is not available.


Dear Customer,

The Acer Chat service is not available on mobile devices or on devices with a low screen resolution. We are sorry for the inconvenience. If needed, you can visit the Acer Community today to share solutions or advice with other Acer owners instead.

To access the Acer chat service, please use a device with a high resolution screen such as a notebook or PC.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you re-tried to access chat?

    maybe was a temporary problem.

    I'm not an Acer employee.