Acer Aspire M5 'couldn't complete updates, undoing changes', screen stuck?

baffinito
baffinito Member Posts: 1 New User

Acer aspire M5

 

Laptop was installing updates, shut down and then got stuck. My laptop has been stuck on this 'undoing changes' screen for about an hour now after trying to update for about an hour, I have rebooted the system multiple times and it keeps going back to the same screen. I cannot get to any set up menus or different start up screens. I need help, everything of mine is on this laptop!! Please help me.

Answers