Acer aspire 5715z

sherree
sherree Member Posts: 5 New User
My system seems to have changed my harddisk password after I have tried to update the bios because laptop kept blue screening does anyone know what I can do about this I can't get into any part of system or otherwise am completely stumped

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon

    If you are unable to reset the HDD passsword, you have two options. You may contact any local technician to reset the BIOS or contact Acer support team to arrange a repair for the laptop. You will need to pay for this repair.

  • sherree
    sherree Member Posts: 5 New User
    Is this common problem when people try to update the BIOS as I know all my passwords by heart and also have a written log of them just to be safe there is no warning of this in any of the solutions or any were