Power on, but black screen

PamFR
PamFR Member Posts: 3 New User

I have an Acer Aspire 5536, was Vista, but upgraded to Windows 7 Home Premium.  Was working fine, but started to get broken and flashing coloured lines through the screen, and could not get the cursor to the start button to log off normalIy.  Had to do a power button force shutdown.  Now I can get the power button to turn on bright blue, but I am faced with a black screen and can do no more.  Any suggestions?  I am not at all technical, so please can you help in not too technical terms.  Thank you.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Do you have any PC monitor or TV to connect to your notebook?

     

    so we can understand if it's a LCD panel problem or VGA problem.

    I'm not an Acer employee.
  • PamFR
    PamFR Member Posts: 3 New User

    Thanks for your suggestion...  I tried this last night but I don't have a compatible cable to connect the laptop to the telly.  Until I can borrow one.....  do you have any other suggestions I could try?   Many thanks.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    nope, since you wrote about flashing coloured lines, this can be a signal of dead VGA or dead laptop monitor, so you must try with an external monitor to check where is the issue.

    I'm not an Acer employee.