ACER Aspire switch 10 power off during update!

gogobravo
gogobravo Member Posts: 2 New User

I have Aspire 10 since Christmass and some how it got stabilized last month...updates maybe... I still cannot update the BIOS but this is not important now. The problem is that the battery was too low when I shut it down and updates were going. it went off and I cannot turn it on now and even I cannot charge it when I turn it on it always says Battery critical low and LED does not lit. Any suggestions?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    connect it to AC charger, wait 30 minutes, then long press Power button + Volume Down

    this will let the pc to boot to BIOS, then press F10 save and exit, normally it will boot back to windows.

    I'm not an Acer employee.
  • gogobravo
    gogobravo Member Posts: 2 New User

    It does not work with proposed sequence. The behaviour is the same. Critical Low Battery! I tried to take an image but you probably know very well what I am talking about.

    20150317_200712.jpg 

    Maybe I will bring it to the seller service.

    Cordially.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    yep, i think there is an issue on battery controller, maybe it need a simple reset but you need to open the tablet and disconnect the battery.

    I'm not an Acer employee.