My Acer C7 Chromebook won't power on

DerrickLee1984
DerrickLee1984 Member Posts: 2 New User

Hello there! I hope someone can help me out with a solution to my problem. I have an Acer C7 Chromebook I ordered off Amazon in 2013 and I love my Chromebook. Now, I am having a problem with it. But before I tell all of you what the problem is with my C7 Chromebook, I will mention that I ordered me a new rechargeable battery on Amazon since the original battery that came with my Chromebook no longer charges.

This leads me to my problem. When I got to a screen that said "Chrome OS is missing or damaged", the screen shut off and will not come back on. I also tried charging the battery and will not charge at all.

Can someone please help me out?

Answers