Acer Laptop Unknown device

medoni
medoni Member Posts: 3 New User

Hello

 

 

I have recently bought Acer aspire ES1-711g.

 

I have encountered a problem with drivers, in my device manager there is an "Unknown device" with theese id's :

1. IUSB3\ROOT_HUB30&VID_8086&PID_0F35&REV_000E&SID_093A1025

2.  IUSB3\ROOT_HUB30&VID_8086&PID_0F35&REV_000E

3. IUSB3\ROOT_HUB30&VID_8086&PID_0F35

 

 

I also need to add that my usb ports are not working , so theese 2 things might be connected. I tried to install Intel(R)_USB_3.0_eXtensible_Host_Controller_Driver  but i got a message that i dont meet minimum system requiremens to install it.

 

Thanks in advance

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    windows 8.1?

     

    as far as i know, you don't need to install drivers for Intel USB3.0 on windows 8.x

     

    please check if any USB3.0 driver is installed and uninstall.

     

    also from device manager, right click the USB3.0 with the yellow exclamation mark and choose uninstall and then reboot.

    I'm not an Acer employee.

Answers