Acer T232HL - Disconnects sound on touch.

KealaKC
KealaKC Member Posts: 9 New User

I just bought an Acer T232HL touch screen monitor.  Whenever I touch the screen, the disconnect sound in my system is activated, the touch screen does not work during this time, then the sound happens again and it can be used until I lift my hand off again (then I have to activate it again).  How can I get it to be always activated, so I don't have to try and tap the screen every single time I touch it.  Very annoying.

 

I am using Windows 8.1

Processor is an Intel i7-3930

64-bit

I also have a Cintiq 21UX connected to the computer

 

I tried updating.  It says it's up to date.  I tried the troubleshooter.  Says it's working fine.  I have the HDMI, USB and audio cables all plugged in.

 

I also don't know how or if I need to calibrate it.  The only software that came with it was the registration disc.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    KealaKC,

     

    Have you tried connecting just the T232HL monitor by itself and seeing if the issue persists?

  • KealaKC
    KealaKC Member Posts: 9 New User

    Hi.  I unplugged everything and re-connected them and the monitor now works fine.