Hard drive bad, need to use e-recovery in new HD

JCF2015
JCF2015 Member Posts: 4 New User

I was given a laptop aspire v5-122p and the ALT+F12 for internal recovery is not working. The hard drive and partition seems corrupted and damaged. Windows 8 try to start but a message says there was something wrong and that it will try to fix fit but it restart and do the same in a loop. I scanned the hard drive with an application that let me run it from a usb bootable flash drive. The hard drive came with sector errors.

 

If i install a new hard drive, can i order an erecovery disc and install everything or do i have to do something special? i read somewhere that clean hard drives need to be prepared first with another set of tools provided by Acer. The tools provided in the link are in an ISO named "Format CD".

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Yep, it's possible and an unallocated HDD is better in some situation.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    to start erecovery is ALT+F10 not ALT+F12

     

    you can try to clone the recovery partition from your faulty HDD (normally is around 15-20GB) to an USB flash drive, mark the cloned partition as bootable, put the new HDD on your V5 and boot from the USB flash drive.

    i would suggest you to try to install with a clean HDD and don't use any tool.

     

    if your faulty HDD is too damaged, you can buy erecovery media from Acer.

     

     

    Acer recovery media
    if you are in the US you can buy it:
    http://store.acer.com/store/aceramer/en_US/eRecovery

    if you are outside the US, you must call/email your regional Acer support service:
    http://www.acer.com/worldwide/support/#_ga=1.157815354.1650522051.1412414371

    I'm not an Acer employee.
  • JCF2015
    JCF2015 Member Posts: 4 New User

     Yes, i was pressing alt+F10, it was a typ, sorry. I removed the partition because it was not working due the hard drive being bad. I have a spare drive that could install. It's possible to install the OS and applications with the Acer recovery media (in my case it shoould be the thumb drive because the laptop came with no cd\dvd drive) even after there's no more partition?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    Yep, it's possible and an unallocated HDD is better in some situation.
    I'm not an Acer employee.