Acer Aspir U5-620 Wi-Fi problem

ThomasinaC
ThomasinaC Member Posts: 1 New User

Hi 

I wonder if you can help.

  • I have an Acer Aspir U5-620 23" All in One touchscreen PC
  • It is running Windows 8.1
  • When connecting via wi-fi, the connection drops out several times a minute.  I have checked the device manager and the driver seems to be up-to-date.  I'm not sure if it is relevant/related but the device manager is also refreshing every few seconds while trying to view it.
  • I have connected to the Internet via ethernet and I do not face any of the issues mentioned above.  Other PCs in the house have a stable connection too. 
  • I am using driver version 6.30.223.221

Is there a known solution to this problem please.

 

Thanks in advance.

 

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Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ThomasinaC,

     

    Did this issue start occurring after Windows updates were installed? The simplest troubleshooting step is to perform a system restore to when it worked, then go forward from there.