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Unable to swipe up from lock screen to the login on an Aspire V5.. Please help! :)

Hi, my daughters Acer Aspire V5 seems to be "stuck" on the lock screen before you go to the login screen.  We are unable to swipe up to get to the next screen.  I tried clicking on FN-7 to see if maybe the screen was locked but it didn't work.  I powered the computer off 10 sec and unplugged .. still nothing..   Thanks for any help!! 

FAQ & Answers

  • -Justin-Justin Posts: 2,362Member Seasoned Practitioner

    Tatsbat,

     

    Sorry to hear you're having touchpad issues, could you be a little more specific about which V5 you are referring to so we could help narrow down a possible solution?

     

    Have you plugged in a USB mouse to see if it works, if anything, just to get past the initial login screen.

  • TatsbatTatsbat Posts: 2Member

    Thanks for your response!  I was able to fix the issue on my own.  I clicked control F8 repeatedly and was able to get into the the restore computer ..  I did a restore to a certain point and a disk was fixed apparently on the hard drive..  Restarted and it is now back working ...  Smiley Happy  Btw it is a Aspire V5-571...  

  • -Justin-Justin Posts: 2,362Member Seasoned Practitioner

    Tatsbat,

     

    Thanks for the update, glad you were able to get it working.

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