playing .mov videos

bcontey
bcontey Member Posts: 3 New User
in 2014 Archives

Get a black screen when I try to play videos

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi bcontey,


    So .mov the file type is a container and it can contain a large number of different formats. The Chrome OS supports .mov files, but only with MPEG4 and H264. You can find Chrome OS supported file types here: https://support.google.com/chromebook/answer/183093?hl=en

     

    Here is a list of the codes that the .mov can support https://support.apple.com/en-us/HT201290

     

    Without knowing the specifics of the file you're looking to play, it would appear that it's outside of the MPEG4/H264 codec and this is why you're getting a black screen when you're trying to play it.


    Hope this helps,
    Cory

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