Virtual Bluetooth Support driver

turnbull151
turnbull151 Member Posts: 2 New User

To fix Driver_Power_State_Failure error, I disabled Virtual Bluetooth Support. How do I now enable bluetooth (without causing error to reoccur)? I am guessing I download updated driver? If so, where from and how?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    turnbull151,

     

    You can download the drivers for the unit at this site: Drivers and Manuals

  • turnbull151
    turnbull151 Member Posts: 2 New User

    When I try to install driver I receive the following message (I feel like a luddite, was not able to copy & paste or attach copy of screenshot)

     

    Windows encountered a problem installing the driver software for your device

    Windows found driver software for your device but encountered an error while attemting to install it.

    This device is not working properly because Windows cannot load the drivers required for this device (Code 31)

    If you know the manufacturer of your device, you can visit its website and check the support section for driver software

     

     

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    turnbull151,

     

    Try and unistall the BT drivers and reinstall from the drivers you downloaded rather than just try and install them outright and see if that works.