touchpad doesn't work unless i put in basic mode through bios settings.

keithrichjr23
keithrichjr23 Member Posts: 1 New User

reinstalled windows 8.1 fresh and now touchpad wont work. it's not found by windows and installing the drivers won't help.I installed all intel and chipset drivers as well as the elantech driver and nothing works. It only detect the touchpad when in bios touchpad is set to basic and not advanced.Please Help Thank You.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    keithrichjr23,

     

    Sorry to hear that you are experiencing issues with a fresh install of the operating system. Which unit are you referring to so we can try and narrow this down a bit?

     

    Also, did you reinstall using the internal media or recovery software you made or purchased from Acer, or did you install a non-OEM copy?