acer iconia a1 810 turn on and shutdown in few sec.

stikk
stikk Member Posts: 3 New User

it was a gift to my mom. she have important files. how can i transfer the files into my laptop so i can reboot the a1.

 

need some help. hope you reply/comment to fix it. 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    have you tried to boot with the AC charger connected?

    maybe battery is too low, so leave it charging for 10 minutes then try to boot.

    I'm not an Acer employee.
  • stikk
    stikk Member Posts: 3 New User

    yes. it is charging. and still shutdown. i just wanna get the files then i will reset it. 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you can try to connect it to your pc via USB and turn it on, but i doubt you will able to recover your files if it turns off quickly.

    I'm not an Acer employee.
  • stikk
    stikk Member Posts: 3 New User

    is there any other way? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    with a device switching off.....i don't know other ways, sorry.

    I'm not an Acer employee.
  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    If you boot to the recovery menu does it keep running, or does it quickly shut down there too?

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.