Acer B1-730 Shuts Down

lolomonte
lolomonte Member Posts: 1 New User

Why does my Acer B1-730 shut down spontaneously when I'm reading my email or suring the web, etc.  This does not happen when I'm listening to Pandora or playing Solitaire though.  It does this even with a full battery.  I have had it since the first of December 2014.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You can try a factory reset and check if this issue happens again, if so....you need to contact your regional Acer support service.

     

    please backup your data before doing it:

     

    settings/backup&reset/factory data reset

    I'm not an Acer employee.