A1 840

gman6977
gman6977 Member Posts: 2 New User

Got this tablet for my daughter for Christmas. Sound crackling, especially on headphones. Is there any fix to this or do I need to send it back and choose a different tablet?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    you can try a factory reset, just to narrow the issue.

    do a backup of all your personal data before do it

     

    settings/backup&reset/factory data reset

     

    if sound still cracks, contact your seller or Acer support service.

     

     

    I'm not an Acer employee.
  • gman6977
    gman6977 Member Posts: 2 New User
    Tried that even though it was a brand new tablet. Did not fix the issue. Contacted Acer, only resolution was to send in for repair.