Half image blurry in H6519BD projector.

Juan_Perez
Juan_Perez Member Posts: 1 New User

The past summer we acquired an Acer H6510BD and install it, from beggining it was impossible to completely focus the screen. If we focus the left then the right blurs, and vice versa. Also the white color is more intense on one side than the other.

Immediately I notified Acer and ship the projector but a month later they they returned it the same, in doc send by tech sevice it appeared that they had changed the DLP but I doubt that they did because the problem remains exactly the same, and we send a note with all details very well explaining the problem...

As we needed to work we have been using it so far but the problem continues. It's a little pain  because when projected text is a scandal and we have to blur what you see well so you can read everything, although a little fuzzy.
Although always spent with HDMI the problem occurs with all inputs and on any device we connect you.

I wish to advice us to do because I do not trust resend to Acer and have us another month without being able to work at all. Here we are quite technical and would not have problem in open it and adjust something if we could solve. We prefer this to send it there for anything again. I say this because I've been watching many forums several comments on the tech service of Acer in Spain and with no good references...
We've been scouring the web trying to find the service manual but have not located on this model. The unit is yet in warranty period.

 

Can you help us where could be the problem and how to adjust the focus?


Thanks in advance.