aspire 8951g fingerprint reader?

fws98ws6tt
fws98ws6tt Member Posts: 18 Troubleshooter

I have a aspire 8951g-9630 it has a fingerprint reader it was working until hard drive crash replaced with ssd have tried to get in touch with egis tec have not answered me when i try to get on their website it says 404 error, what it's doing is it will come up and run but will ask for a password and i can't figure out what it is I've tried everything i can think of? is there a way to reset it or a backdoor password to reset? help?  thank you

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder

    They probably won't answer you because you're asking for a way to bypass the Admin password of the computer.

    If you take the laptop and your bill-of-sale to any computer shop, they will probably do it for you.