My V3-572 is not turning on fully, the blue light comes on but not the screen. HELP!!!

MissDee
MissDee Member Posts: 2 New User

Hi everyone,

 

Just bought this laptop. When I press the power button, the blue light comes on but not the screen. I'm able to charge my phone but that's it. I have to turn the laptop on and off several times before the screen comes on.

 

Can someone please help?

 

Thank you

MissDee

Answers