So apparently 'Beyond Limits' has a limit of 1 year. I ordered my Acer Aspire E1-572 on December 23rd 2013 and a little over a year later its just wasted 15 hours of my time and there doesn't seem to be a soul to help out.
It won't start. When you start it it says 'Preparing Automatic Repair' which cycles for ages, it then says it can't repair anything and the only option given is a complete system restore. Thankyou, I wanted to spend hours redownloading everything I need for work.
So I did that, system restore. Started getting everything back while a mandatory 121 Windows 8 Updates downloaded and installed in the background (4 hours that took) - Once the mandatory updates were installed it forced me to restart and GUESS WHAT?
'Preparing Automatic Repair'.
Cannot Repair.
Full system restore required.
I contacted Amazon, they washed their hands of it, they say its not their problem. And apparently Acer is the only company on the planet that can't answer a phone on a Saturday.
1 year and some change, so the warranty is out. But I'm sorry, a year and 2 weeks is NOT an acceptable amount of time for something to work (can I add, from the get go it had several keys that didn't work and nobody wanted to help then either).. this needs to be taken and repaired and someone needs to pick up the phone.
Furious.
