I have a brand new acer Switch 10 but the battery wont charge. any ideas?

helentidy
helentidy Member Posts: 1 New User

Can anyone help ? My brand new Switch 10 wont charge, the icon says no battery detected. Is there anything I can do ?

 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Try a factory reset, even if it's brand new.

    press ALT+F10 at boot and re-install the OS.

     

    if the issue is still here, contact your seller or Acer support service.

    I'm not an Acer employee.