Why the lamps of 2 of my projectors x110 died around 2000 hours when it is advertised 4000 hours?

kalpataro
kalpataro Member Posts: 1 New User

We bought some years ago 2 projectors model x110 . One made 2100 hours, the other 2300 and the lamps of both are dead now. We used them in a dust and smoke free office only in eco mode with proper turning off. When we bought' em the advertise was 4000 hours in eco mode. My question is why the bulbs died half of the advertised lifespan?  We could have bought Benq projectors with 3000 h but we took the acers cause it says 4000 which is not correct and appers to be a  marketing trick? Proove me wrong!

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Sorry for the problems you are having with your projector bulbs. Although a bulb or hardware component may be rated at a certain number of hours or for a certain time, a variety of conditions can cause mechanical components to fail sooner or last longer. My best suggestion would be for you to contact your local Acer service center or technical support group, to see what options are available for lamp replacement or product repair.