Hi Folks,
I have run into an issue with my Acer laptop which is leaving me really frusrated. For some reason one morning my touch screen stopped working. There has been no damage to my screen at all.
I have concted Acer Technical Support which in usual fashion were of completely NO help. Before I got in touch with Acer Technical Support I tried:
- Refreshing the HID Monitor drivers
- Removing/Reinstalling the HID Monitor drivers
Both of these were unsucessful, according to Device Manager, the HID monitor is working just fine. Upon calling Acer Technical Support their suggestion was to reinstall Windows because the tech though that it was an software issue.
I just reinstalled Windows are still have the same issue. Device Manager shows that the hardware is fine and functional from a driver standpoint.
I've also tied ensuring that the cable behind the monitor is in tact as in this post: http://community.acer.com/t5/Notebooks-Netbooks/Acer-Aspire-M5-481PT-touch-screen-stopped-working/td-p/69149/page/2
Thus far nothing has worked. Are there any other suggestions which can be helpful here?