Cd Drive in my Laptop

bphilbrook12

Alright so I was recently given a Laptop and it seems as though it has a port for a Cd drive, as though it has one pre-built into it, but I cannot figure out how to open it, or if it is even there in the first place. The Laptop I have is an Aspire E 14, not sure about anything else as the moment. I would like to recieve some help if it is available, so please respond quickly, Thank you.

philetus

Doesn't have a DVD. It has a plastic Dummy plugging the hole. You can pull it out by removing a screw in the back, similar to this.You should see a SATA socket inside for a DVD, but you need the hold in bracket for the DVD.

33.ML9N2.003

42.ML9N2.001

 

Customer service link:

https://store.acer.com/store?Action=contact&Env=BASE&Locale=en_CA&SiteID=acerna#_ga=1.160852030.2004856762.1413655847

You can call Customer service at 1-800-910-2237 or use this form.

Put in your Email address
For Select a Subject select Other
Put the laptops S/N in Describe the problem and request prices for the part numbers= numbers and Description

Acer will send you a quote by email.

GuruAid-CS

As per the specifications there is no CD ROM drive listed, but you can check in the device manager though.
To check if there is a CD ROM drive, follow the steps mentioned below:
1. Press Windows key and the letter "R" to bring up the run box
2. Type in devmgmt.msc
3. Hit "Enter"
4. Check if you have DVD/CD ROM drives mentioned in your device manager

laurent_14

Hello bphilbrook12,

 

Could you give me the first ten characters of the serial number (S/N)?

You'll find it on the label sticked on the lower cover. Only the first ten.