X502ca Updated rom then bricked

srscott

I have a x502ca i3 4g ram 500g hdd. I have had it for a year and a few months. Recently when I put my computer to sleep, about half of the time, the screen will turn off but it will not actualy go to sleep. Sometimes when I shut down, my computerwill go into a perpetual loading screen. In both of these cases, I am forced to hold down the power button to shut down. I cant find a pattern to when this happens, but I have noticed that it has been happening more and more. The main problem is the reason I have contacted you. I am not sure if it is related to the above but I included it anyway. Today I felt like finding a solution to the problem mentioned above. I had the idea to update the bios. I used the method in the directions. I had version 207 and attempted to update to 209. In the changelogs, there was something about fan allways on, so I thought I might try it. I updated the bios and everything went smoothly. After the process was completed it shut it self down. After about 30 minuts, the power off loading screen was still there. Itis the same as it usualy is so I held down the power button like I normaly do. I pressed the button and I could see the asus splash screen for a split second before it shut down. I tried to start it back up and it would not start. This has also happened a few times in the past. I normally open the thing up, disconnect the battery, and it boots up. This time it didnt. No lights, no sounds no nothing. It was a full charge. When I plug it in no light. Heres all the things I tried:

Disconnect battery hold down power for 30s
Power on with just ac adapter
Remove tiny battery for bios memory
Remove hdd and power on
Left big battery out for an hour before attempting again
Reconnect everything.

My main questions are
Is there a reset hole thing
Will waranty cover it
Can it be repaired

Thanks

sathya0403

Hi,

You have a misunderstanding, you are in ACER COMMUNITY, you need to Check with ASUS. you have a Asus Laptop.