Boot failed: could not read the boot disk - Acer C720

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Ham-Radio
Ham-Radio Member Posts: 2 New User

Hey guys,

 

I sure hope you guys can help me. - So I got myself an Acer C720 and using one of the probably hundreds of tutorials out there I upgraded the SSD in it. I bought the recommended one ( MyDigitalSSD SC2 Super Cache 2 42mm SATA III 6G M.2 NGFF M2 SSD Solid State Drive (64GB) ). Anyway, the computer froze today so I pressed and held the power button until it shut off.

When I turned it back on I was greeted with the warning. "Boot failed: could not read the boot disk" Any ideas? I have some documents on it that I really need back. I put the original SSD in it and it booted up fine, but it refuses to boot using the bigger one. It's barely 8 months old! Any ideas on what I can do? Thanks!

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  • philetus
    philetus ACE Posts: 4,759 Pathfinder
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    Plug the SSD into another computer with USB and get your docs. Do you already have a Chrome recovery USB drive?If the SSD isn't malfunctioning it should let you reinstall the O/S.

     

    https://support.google.com/chromebook/answer/6002417

  • Ham-Radio
    Ham-Radio Member Posts: 2 New User
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    Thanks for the reply. I have tried that, I got a USB adapter for the SSD that's in my Chromebook, plugged it into a Linux box, and it won't show. Also tried Windows 7.  Re-installing ChromeOS is no problem, the problem is that it looks like my 7-month-old (Brand new when I got it) SSD has totally failed, and is refusing to be seen by the Chromebook, or my USB adapter. Any ideas? Thanks!

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    Answer ✓
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    Contact Acer for warranty repair.http://us.acer.com/ac/en/US/content/service