Acer Aspire R7-571 Keeps Stalling

mxmoody
mxmoody Member Posts: 4 New User
edited March 2023 in 2014 Archives

I've had this issue from day one. The laptop sometimes stalls\locks up during boot and I have to do a hard reset. Other times it stalls\locks up during operations and have to do a hard reset. Why is this? 

Answers

  • philetus
    philetus ACE Posts: 4,759 Pathfinder
    If your computer experiences problems that are not recoverable by other
    methods, you may need to reinstall everything to return your system to its
    factory condition. You can recover from either your hard drive or the
    recovery backup you have created.
     
    From Start, type 'Recovery' and then click Acer Recovery
    Management in the list of apps.
    Two options are available, Restore Factory Settings (Reset my PC) or
    Customized Restore (Refresh my PC).
    Restore Factory Settings deletes everything on your hard drive, then
    reinstalls Windows and all software and drivers that were pre-installed on
    your system. If you can access important files on your hard drive, back
    them up now.
     
    Customized Restore will attempt to retain your files (user data) but will
    reinstall all software and drivers. Software installed since you purchased
    your PC will be removed (except software installed from the Windows
    Store).
     
  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    Important: It is presumed that you are using Windows 8/ 8.1

     

    In this case, it is recommended to run System File Checker tool to detect and restore corrupt Windows System files (if any). You can run the tool by referring to the instructions on the following webpage:
    http://support.microsoft.com/KB/929833

     

    If the issue still persists, you can try performing a Check Disk to see if there are any errors with your hard drive. To do this, you can refer to the link below:
    Note: The following link is of a third-party website. It is recommended to update your security software thoroughly before clicking on the link:
    http://www.tomshardware.com/faq/id-2080276/chkdsk-windows.html