Wireless network card is really slow and unstable

Olek
Olek Member Posts: 1 New User

Recently bought a Acer Aspire Nitro v15 with windows 8.1 with a qualcomm atheros ar5bwb222 wireless network card.

The connection is really unstable and often disconnects and have very few bars. This is not from the router since the connection on my phone and other computers are fine. The connection (when i have it) is also really slow compared to when i use my phone on the same network. I tried updating the drivers but it says my latest drivers are installed. Could this be a Windows 8.1 problem? this is my first time owning a windows 8.1 computer. I am not sure how to solve this problem

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Hi Olek,

     

    Can you help me understand, is the connection fine and then all of the sudden drops and has trouble reconnecting? Is the issue that you have a hard time creating a solid connection?

     

    I'm certain it's not related specifically to Windows 8.1. Hopefully with a bit more clarification we can help get you in the right direction.

     

    Thanks,
    Cory