Headset not detected. Laptop's pc also plays sound even when the headset is connected. HELP!

Srijal
Srijal Member Posts: 1 New User
edited March 2023 in 2014 Archives
I bought an Aspire E 15 E5-571G series laptop yesterday and later realized that it only has one headset/mic jack. I am not using any kind of splitter but when I connect my headset into the jack my computer doesn't detect the device. Also, when i connect the headset, sound plays from the headset as well as the laptop's external speaker. I don't want the external speaker to play sound when I connect the headset. This is really frustrating. I would be really grateful if you could solve my problem. I have Realtek HD audio manager installed and it shows only "Speakers" under the playback panel.

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