Keyboard Issue on V7 482PG - Keys not working or entered twice

gbalstad
gbalstad Member Posts: 8 New User

I just started having this issue with my V7-482PG. Some keys do not work, and other keys entered characters 2-3 times. So I willl ed up getttig wrds lik tis. Very frustrating to say the least, especially as a law student who takes timed exams on this laptop. I am not sure if this is a hardware or software issue, however, I am leaning towards hardware because of the way the machine behaves when entering my BIOS password on boot. The keyboard should not be affected by software issues when entering BIOS passwords, and one of the keys only works when pressed hard.

 

If it is indeed hardware, then where is the issue? Are these keyboards all bad? Or is it the design of the laptop? Is the keyboard cable being pinched? Is the keyboard secured too tightly as to warp the keys?

 

Very frustrating.

 

I am sending it in to ACER, and will keep this post updated as need be.

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